FAQ

Frequently Asked Questions



1. How can I buy from Who's Toy?
You can purchase your favourite items directly through our website, on Whatnot, or via our social media pages.
If you have any questions before making a purchase, feel free to contact us directly. We're always happy to help you choose the perfect collectible or toy.


2. Can I collect my order in person?
Currently not available. 

 

3. Can I request a refund?
We understand that collectible toys and special items often have significant personal value, and it's rare for customers to want to part with them.
However, if there is an issue with your order, please contact us directly. We will do our best to help and find a suitable solution.
For full details, please refer to our Refund Policy.


4. An item is out of stock. How will I know when it's back?
We regularly update our inventory as new items become available.
You can follow us on social media or contact us directly for updates on specific items you're interested in.


5. Do you ship worldwide?
UK only right now. We are expanding so keep an eye out. However if you really love our products send a direct message to us.


6. I'm a huge fan of Who's Toy collectibles. How do I get an affiliate link?
Thank you for your support!
If you're interested in becoming an affiliate, please contact Paul directly for a chat. We'd love to hear from fellow collectors and discuss potential opportunities.


7. Can you help me find a specific item?
Absolutely. If you're searching for a particular toy or collectible, get in touch and we'll do our best to help source it through our network of collectors and suppliers.